You will need to be a Salesforce Administrator to turn on Ebsta Sync's Reporting.
1. Click on the Ebsta Tab.
Note: If it isn't visible, please click on the + Button in the Tab Ribbon and then choose Ebsta
2. Click Reporting Settings.
3. Turn Ebsta's Reporting ON.
4. Choose your Reporting Settings options:
'User Email Activity' will allow you to track the number of emails your Users send and receive on a daily basis.
Learn more by reading: How do I create a 'User Email Activity' graph?
'Salesforce Object Reporting Settings' gives insight into the engagement with particular Objects, including: Accounts, Contacts, Leads and Opportunities.
Ebsta Sync offers Salesforce Object Reporting updates via Custom Fields or Custom Objects.
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